Outlook cannot be used unless it can connect to its Exchange
server. At times, such issues can be troubleshot by just power cycling your
operating system and closing the Outlook for a while. But, you cannot solve the
issue on yourself, follow the below-mentioned effective solutions in detail and
fix Microsoft Outlook cannot connect to the server. Visit Office.com/myaccount
Method 1: Fix
‘Microsoft Outlook Cannot Connect To The Server’ Issue By Disabling Outlook
Add-ins
Even after most of the Outlook extensions are verified by
the developers, they sometimes conflict with the settings and do not work
properly. This further causes Outlook to not connect to the server. Hence, to
get rid of this issue, disable Outlook extensions by following the
below-mentioned steps.
Start Outlook and navigate yourself towards the upper-left
corner and click on ‘File’
Drop down the options and click on the second last tab that
is ‘Add-ins’
Scroll down the window and navigate towards the end, besides
the ‘COM Add-ins’ there is a button ‘Go’ hit on it
Click on ‘Manage’ and a list of all the Outlook extensions
will open in front of you, ‘Uncheck’ all the presented extensions
Click on ‘Ok’
The aforementioned easy steps will disable all the Outlook
add-ins. Once the extensions are disabled, restart your device, and the server
issue will also be solved. If you still cannot connect to Outlook mail server,
follow the next method.
Method 2: Update
Microsoft Outlook To Fix Outlook Cannot Connect To Server
If your Outlook cannot connect to server, we have the
simplest solution for you. Check if there are any recent updates available for
both your Outlook application and Windows. Software updates improve features
and help patch existing bugs. Office 365 or other regular versions are usually
updated automatically if an upgrade is required, but with some devices, you
need to update your Outlook software manually. Read and follow the
below-mentioned steps and update your Outlook software
Start your Windows operating system and open the Outlook
application
Navigate yourself towards the upper-left corner and click on
the ‘File’
Drop down the options and select the options of ‘Office
account’
Under the ‘Product Description’, navigate yourself the
lower-right button and click on ‘Update Options’
If there are any recent updates available of the software,
it will be mentioned on the screen, click on the option
Hit the button of ‘Download and Update’ to confirm your
choice and the Outlook will automatically start updating.
If your Outlook 365 cannot connect to exchange server and
want to update the Windows software, follow the below mentioned steps.
Start the Windows operating system and press ‘Windows’ and
‘S’ keys together
Type ‘Update’ in the blank box and the ‘Windows Updates’
folder will automatically open
Your Windows will be ‘Checking for updates….’, you will soon
be shown ‘Updates are available’ if there are any recent updates
Hit on the ‘Update’ button and it will start downloading
automatically on the computer
After you apply the aforementioned steps and update both
your Outlook and Windows, restart your operating device to see if the Outlook
cannot connect to server issue has been resolved.
Method 3: Rebuild
Outlook Data File And Fix Outlook Cannot Connect To Server
Microsoft Outlook uses two separate data file types, namely
‘.pst’ and ‘.ost’. Both types of files are vulnerable to certain errors that
could cause problems with Outlook connectivity. Follow the below-mentioned
steps and try to reconnect your Outlook with the server.
Close the window of ‘Outlook’ and go to the ‘Start’ menu on
your system
Open the ‘Control Panel’ folder and navigate towards the
‘Mail’ to open it
In the ‘Mail’ folder and scroll down the page and hit on the
‘Data Files’
Search for a file by your ‘Email address’ and open it
Open the ‘File Location’ and check what is the type of the
data file. If it is ‘.pst’ type, do not make any changes and if it is ‘.ost’
type, right-click on the name and rename the ‘Outlook extension’
After this, close all the windows one by one.
After you follow the aforementioned steps, your Outlook
profile will automatically start rebuilding the data file. The entire process
of the ‘Rebuild data files’ may take more than 15 minutes, it absolutely
depends on the number of the Outlook data files. Once the process is complete,
you will be notified with the following message ‘All the data files are rebuilt
up to the date’.We assume that the microsoft outlook cannot connect to the
server is fixed.
Method 4: Repair
Outlook And Fix Microsoft Outlook Cannot Connect To The Server
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You can also try to fix this issue by repairing or
reinstalling the Outlook application. If your Outlook 2013 cannot connect to
SMTP server, this method will definitely help. Follow the below-mentioned steps
and repair your Outlook profile.
Note: The Outlook users are requested to sit with their
‘Microsoft Office Product Key’, as while repairing or reinstalling the Outlook
profile, the installation process might need the ‘Product Key’ for the
verification.
Start your Windows operating system and click on ‘Windows’
and ‘R’ keys together
In the dialogue box, write down the ‘appwiz.cpl’ and hit the
button of ‘Enter’
The application will open. Now, click on the ‘Change’ button
and proceed
Click right on the same tab and select the option of
‘Repair’ and you will be redirected to the new window
Hit the button of ‘Continue’ and some imperative
instructions will prompt on your screen. Follow the same on-screen information
and repair the Outlook profile.
Just after following the steps mentioned in the prior
method, your Outlook application will be repaired, now you will no more sulk
over that you cannot connect to Outlook mail server.
You still cannot connect to Outlook mail server, follow the
last and the most effective method to deal with the same issue.
Method 5: Disable
‘Work Offline’ From Outlook And Fix Outlook Cannot Connect To The Exchange
Server
Few users turn on ‘Offline Mode’ in Outlook when they don’t
have the internet access and still want to make use of Outlook and either check
old emails or work in their office. This is one of the best features of Outlook
but, this also has a drawback that after turning on this feature, Outlook
cannot connect to the server even after having internet access. So, every time
you turn this feature on, make sure you turn it off as well. Follow the
below-mentioned steps to know how to disable the ‘Work Offline’ feature.
Open Outlook application on your operating system
Click on the third tab ‘Send/ Receive’
Navigate yourself towards the ‘Work Offline’ and click on
the ‘Globe’ icon
Hit the symbol of ‘Red Cross’ on the globe
Once you click on the icon, the option will not be greyed
out anymore. In case the ‘Work Offline’ icon is still greyed out, again click
on the icon to deactivate or disable the feature. After changing the mode of
the Outlook work offline, the Outlook cannot connect to exchange server issue
will be resolved.
Why Choose us to fix
Outlook Server Connecting issue?
We assume that all the aforementioned methods were useful
for you and you no longer receive the error message: ‘Outlook cannot connect to
server’. In case, if you are not being able to follow any of the methods and
seeking assistance, contact our technical experts. They are highly experienced
and knowledgeable to deal with such Outlook errors.